The APAC hotline is a free, convenient, and confidential resource available to park residents across Minnesota who have questions regarding their rights as manufactured home residents. Every year we receive about 500 calls and emails from park residents with questions concerning manufactured home park laws, compliance notices, evictions, etc. The hotline is answered by APAC staff who are available during normal business hours and respond to voicemails as quickly as possible. If you prefer email, you can send questions to the confidential firstname.lastname@example.org and you will get a prompt response.
Through the hotline, we help residents to determine their rights and responsibilities. We also answer questions about specific issues such as storm shelters, pets, leases, and evictions. Through the hotline, residents are occasionally referred to the Attorney General's office, foreclosure prevention programs, and other legal aid programs. We also use data from our hotline to determine which parks are most in need of workshops and resident association organizing campaigns.
The hotline provides information about the law designed to help residents and is not to be taken as legal advice. Legal information is not the same as legal advice -- the application of law to an individual's specific circumstances. Although we go to great lengths to make sure our information is accurate and useful, the law changes rapidly and sometimes with little notice so from time to time some of the information may not be up to date. We recommend you consult a lawyer if you want professional assurance that our information, and your interpretation of it, is appropriate to your particular situation. APAC does not represent any user of the hotline service in any matter.